Telemarketing & Call Center
We have over 25 years of experience in designing, developing call center / telephony technologies and managing IT operations for call centers.
We enable call centers to utilize latest AWS Cloud infrastructure and following are our key capabilities:
- Remote / Work from home Call Center Setup
- AWS Connect for VOIP
- Call Log / Voice Transcription
- Live Monitoring & Analysis
- AWS ContactLens Setup
- Multichannel Contact Center: Voice, Chat, Bot, Email
- Agent Monitoring & Management
- Dashboards for Campaign Monitoring
- Rapid Scaling of Call Center
Astragaze Services & Solutions
Astragaze serves public and private sector clients across a range of industries. Whether it’s hybrid cloud design, migration, cybersecurity, cloud-native apps, and cloud migration, we have strong technical and domain expertise to deliver optimal value and system performance in pursuit of your mission.
35
Million+
users served on our clients Cloud deployments
11 years
of cloud solution delivery
2250+
workloads migrated to AWS
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